Confirmed Service Customer
First, I want to thank anyone work on my car during this visit and the previous one. One problem or issue, when I schedule my first appointment it was after they diagnose the issue I have, later when I come, they took my car and they said we have to order the part, so why they didn���t order the part after they first appointment when they diagnosed in the first time? The last appointment which is the third one the part was available, and they replaced the defective part with new one and get the update from the dealership. So, I hope when they do diagnostic for the car, the part/s should be ordered and in the second appointment replace the part.
Hayder J.
CASTLE PINES,
CO
Business Response
Hayder, thank you for leaving this detailed feedback about your experience with our dealership. Please call our General Manager at (720) 836-7095 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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